What do I do if logging into database from Library website doesn't work?
Common fixes:
1) Use Chrome browser (or Firefox)
2) Clear cache of your browser to eliminate error pages:
> Go to browser menu
> History> Open History
> Select all possible boxes
> Delete everything for all time (Good practice in general to do at least once a week)
3) Reboot your computer
If that doesn’t work, then
Other common problems:
For PowerPoint : You need to first log into Films on Demand on your default browser (the one that opens up automatically when you click links) so the authentication cookie is loaded.
Then when you click the FOD link in PowerPoint, it will open as if you put the link directly into your browser.
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