Library Home: *LIST of Library Information: Most Frequently Asked Questions

Frequently Asked Questions: What are your hours? Can I book a study room, Testing info? Borrowing books

Library Staffed HOURS?
How long can I reserve a ROOM?
A. You may book a room for 2 hours per day per email. Rooms can be booked in advance. Reservations only available when staff is expected to be on hand for assistance. Otherwise, rooms are still available anytime building is open.
Where do I find TESTING info?
Borrowing
FVTC Library Catalog (opens in new window)
Use catalog to search for items you can borrow. If you can't find what you're searching for, you can fill out the inter-library loan request form.
Interlibrary Loan Order Form
Please allow 7 to 10 days for delivery. Do not wait for the item to arrive before doing your project, as the request could be delayed or declined.
How do I RETURN books or other items to the FVTC Library?

Blackboard, Borrow Laptop Form, Email & Onedrive, Internet & Wifi, Printing

Blackboard, CITRIX Virtual Apps, & MyFVTC login
Blackboard
Citrix Virtual App Access & MyFVTC Login
Borrow Laptop
Apply to borrow a laptop for the semester at www.fvtc.edu/TechnologyRequest
• Complete this form to request the temporary use of a computer. If the request is approved, you will be contacted with further instructions.
• Requires students to provide referral and briefly explain need.
• Upon completion of the current semester, laptop must be returned and in same condition in which it was received.
Buying? Student discounts can be found from many brands.
Personal Computer Purchase Recommendations (kb.fvtc.edu)
Email & Overdrive, Off-campus access to library resources
STUDENT EMAIL & OFFICE 365 LOGIN (Free access with current MyFVTC credentials)
OneDrive - Cloud storage of documents on active MyFVTC email account
Account access only until graduation or separation from FVTC.
lock icon = Off-Campus Access through Library Links with active MyFVTC Credentials.
Internet Access / WiFi
Broadband home-internet-access options (psc.wi.gov)
Home Wi-fi Recommendations (kb.fvtc.edu)
Wi-FI Map (Public) (psc.wi.gov)
WiFi On-Campus: Use the “FVTC-Public” network. There is no password requirement. (kb.fvtc.edu)
Student Technical Support
Help for Error: "Couldn't load plugin" error on built-in pdf viewer"
Scroll bar missing? Go to computer general Settings and Display and turn off "automatically hide scroll bars" to manually opt-out.
Printing
Guests:Our computers are open to the public.
login: student
password: student
Our staff can sell you a library printing card. The cards can be bought in $1, $5, and $10 denominations. Black and white prints are $0.10/page, color $0.35 page.
PAPERCUT LOGIN: https://myprinting.fvtc.edu/user
1) log into your MyFVTC PaperCut Account at https://myprinting.fvtc.edu/user
2) Save document to Papercut cloud
3) Go to any printer on FVTC campus
4) Use your MyFVTC username and password to log into printer
5) Release job to print out.
Printing at FVTC: General and Advanced Tips
Student Printing & Copying
Looking for Textbooks? Bookstore? Cengage Help?

Looking for Textbooks? Bookstore? Cengage Help?

Textbooks
BOOKSTORE: FVTC Online Bookstore: E-Campus (https://fvtc.ecampus.com/)
Although the Library has a few textbooks brought down to the reserve collection by instructors and limited to in-library-use-only, most students will need to get their textbooks through fvtc.ecampus.com
For assistance with Cengage Textbook access, please contact Blackboard & Online Support: 920-735-4816 or online@fvtc.edu.
Bookstore Contact Page: Email form, chat, or phone (fvtc.ecampus.com)
Located inside entrance 10.| Phone: 920-735-4732 | Email: bookstore@fvtc.edu | Books need to be ordered in advance. The bookstore doesn't carry any inventory.
CENGAGE UNLIMITED eTextbooks

1) Students need to click on a link in Blackboard with the blue pinwheel icon to activate their Cengage account

2) When students create a Cengage account with their FVTC email address,
they must use email address first.lastname1234@fvtc.edu not their student ID number, 9999999999@fvtc.edu

Other Issues? You are not alone. Assistance is available.

HELP is available: For Mental Health Crisis - call 988 or for other needs, call 211 for food & housing , etc. assistance
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MENTAL HEALTH CRISIS
CALL 988 (multiple languages)
TEXT to 988 (English only)
TEXT to 741741 to Crisis Text Line
CHAT feature at 988lifeline.org
If you call 9-1-1 request mental health officer
OTHER HELP:
Wisconsin Dial 211 or 877‑947‑2211
Nationwide https://www.211.org/ Call 211
Broke? > Emergency Assistance & Resources
Hungry, but broke? > FVTC Student Food Pantry
Hungry? > Dining on Campus
Money problems? > Financial Services
Need a job? > Employment Connections
Need exercise? > Fitness Center
Need help with homework? > Teaching & Learning Center
Need to take a test? > Testing Centers
Sick? > Campus Care Clinic
Upset? > Counseling & Advising Services
Want other information? > Contact Us

Quick Search with Ebsco Discovery

= When you are off-campus, use your active MyFVTC number & password to access Library resources that have a "lock" icon
Guest / Satellite Campus Access to Databases Search available but not Full-Text Access - Sign in with current MyFVTC ID# and password credentials to get full text.
Search individual resource collections by topic.

Ask a Librarian! Contact Us Through Chat, Email library@fvtc.edu or Phone 920-735-5653.

Contact Us! Ask a Librarian! Phone 920-735-5653 & Chat OR email us at library@fvtc.edu
Library Helpdesk Staff Hours
Monday - Friday 8am - 4:30pm
Sunday - Building closed.
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You are welcome to use computers and other library resources when the library unstaffed.
You cannot reserve rooms when there is no library staff to oversee issues.
After staff is gone, rooms are on first-come-first use basis. Security can open doors if you are locked out.

Appleton Campus Building Hours: Regular Building Hours: Monday-Friday: 7 a.m.-10 p.m. Saturday: 6 a.m.-6 p.m. Sunday: Closed *****Summer Building Hours Monday-Thursday: 7 a.m.-10 p.m. Friday: 7 a.m.-6 p.m. Saturday: 6 a.m.-4 p.m. Sunday: Closed

Q. Where is the Appleton Public Library temporarily located now?

The Appleton Public Library is open for normal business hours, 9 a.m. to 9 p.m., at its temporary location at 3000 E. College Ave.

*LIST of Library Information

Frequently Asked Questions: What are your hours? Can I book a study room, Testing info? Borrowing books

Borrowing

Blackboard, Borrow Laptop Form, Email & Onedrive, Internet & Wifi, Printing

Blackboard, CITRIX Virtual Apps, & MyFVTC login

Borrow Laptop

Email & Overdrive, Off-campus access to library resources

Internet Access / WiFi

Printing

Looking for Textbooks? Bookstore? Cengage Help?

Looking for Textbooks? Bookstore? Cengage Help?

Textbooks

CENGAGE UNLIMITED eTextbooks

Other Issues? You are not alone. Assistance is available.

HELP is available: For Mental Health Crisis - call 988 or for other needs, call 211 for food & housing , etc. assistance

Quick Search with Ebsco Discovery

Ask a Librarian! Contact Us Through Chat, Email library@fvtc.edu or Phone 920-735-5653.

Q. Where is the Appleton Public Library temporarily located now?