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*LIST of Open Educational Resources: OERs by Program or Topic

For works not having a creative common license, you may link to the work as part of "Fair Use", but do not download and upload to your blackboard content. For Creative Common licensed material, follow licensing allowances.

#1 Most Popular Free Textbook for Com Skills: Communication in the Real World

This is one of the most commonly used textbooks found on an environmental scan of OER being used for Communication skills.  More than half the 31 websites analyzed promote this textbook to their faculty.

Versions available: 

General Writing

The Seven Challenges Communication Skills Workbook


LumenLearning: Public Speaking

Principles of Written Communication

Purpose, audience, tone.  Examples of letters.  Planning, writing, editing.  Best practices. Email ettiquette.

Supplemental Resources

Technical Writing

Technical Writing

Authors:Allison Gross, Annemarie Hamlin, Billy Merck, Chris Rubio, Jodi Naas, Megan Savage, and Michele DeSilva

Technical Writing Free textbook cover

Book Description:A textbook focusing on writing in the workplace, with an emphasis on audience analysis, writing for specific situations, document design, research processes, and visual aids.

About this free online technical writing textbook

Much of this text, published under a Creative Commons license, was originally developed by Dr. David McMurrey, who is both a technical writer and a college instructor. For more about him and his original work, please visit his biography page at: He kindly gave his text a CC-BY license at our request so that we could adapt our text from it. We extend our sincere appreciation to Dr. McMurrey, the team of consultants at Saylor University whose work shared via open educational resources is also featured in this text, and the host of educators, librarians, and professionals who have shared their creations with a Creative Commons license. Our thanks as well to our colleague, Dr. Eleanor Sumpter-Latham, whose work we consulted and adapted into this text.

Additional materials have been adapted or created by Annemarie Hamlin, Chris Rubio, and Michele DeSilva of Central Oregon Community College, and Megan Savage, Jodi Naas, Allison Gross, and Billy Merck of Portland Community College.

We also extend our gratitude to Open Oregon Educational Resources for the grant funding to pursue this project and especially to Amy Hofer of Open Oregon for her knowledgeable and helpful answers to many questions.

Workplace Correspondence

Memos, email, text messages, business letters. 

Memo, letter, booklet; incident, progress reports Short reports: safety, injury/accident, fight/conflict, insubordination/uncooperative, under influence, bullyting, slacking off/lazy vs disabled

Tables, graphs, charts, illustrations.  UDL

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