It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.
Human Relations - Topics & Resources: Dealing with Difficult People
Platinum Rule: “Treat others the way they would like to be treated.” If you think that is too hard, then just be kind.
"The next time you find yourself disagreeing with someone—whether your significant other, a friend or a colleague—see how many questions you can ask in a row without presenting your own point of view.
... As you’ll find out, it’s harder than it sounds."