DATABASE HELP GUIDES: FOD FEATURE Films Access

Use Chrome browser. Turn off VPN

FOD & FOD Feature Films are separate accounts.

Clear gremlins from computer:

If you do not see the ExProxy sign in for Institutional then

1) Clear cache

2) Close browser

3) Reboot/restart computer

4) Open browser and try again.  Sometimes an error page will get into the computer short-term buffer and the computer is too lazy, I mean “efficient” to go out and get a new copy of the URL.

Another issue is the server side…reconnecting EzProxy to MyFVTC active directory:

If you have not used library resources for a long time, you may need to re-establish the connection between EzProxy and the active-user list for MyFVTC.

To do this, reset your MyFVTC password: https://staff.fvtc.edu/changepassword

You may need to clear gremlins again.

Then, if you can successfully sign into your MyFVTC account, you should be able to access Library Databases through EzProxy from off-campus.

VPN: The only way to be using vpn and have access to databases is if you are remoting into an actual hard-drive on campus.  Otherwise you need to turn vpn off the allow EzProxy to work.

May need to enable pop-ups: The ExProxy pop-up sign-on method of securely authenticating/proving that you have an active MyFVTC account and should have access to Library databases.

Direct link goes through numerous steps to get to film

Process Map: