Use Chrome browser. Turn off VPN
FOD & FOD Feature Films are separate accounts.
Clear gremlins from computer:
If you do not see the ExProxy sign in for Institutional then
1) Clear cache
2) Close browser
3) Reboot/restart computer
4) Open browser and try again. Sometimes an error page will get into the computer short-term buffer and the computer is too lazy, I mean “efficient” to go out and get a new copy of the URL.
Another issue is the server side…reconnecting EzProxy to MyFVTC active directory:
If you have not used library resources for a long time, you may need to re-establish the connection between EzProxy and the active-user list for MyFVTC.
To do this, reset your MyFVTC password: https://staff.fvtc.edu/changepassword
You may need to clear gremlins again.
Then, if you can successfully sign into your MyFVTC account, you should be able to access Library Databases through EzProxy from off-campus.
VPN: The only way to be using vpn and have access to databases is if you are remoting into an actual hard-drive on campus. Otherwise you need to turn vpn off the allow EzProxy to work.
May need to enable pop-ups: The ExProxy pop-up sign-on method of securely authenticating/proving that you have an active MyFVTC account and should have access to Library databases.
Fox Valley Technical College • Library Services • 1825 N. Bluemound Drive • Room G113
Appleton, WI 54912-2277 • United States • (920) 735-5653
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