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Diversity & Inclusion

Learn about Diverse Experiences & Cultural Perspectives

Cultural Competency - Be easy to work with.

Treat everyone like a potential boss!

You don't have to memorize every possible term that might offend someone. 

  • Act professional.
  • Be ready to apologize without making a big deal out of it.
  • Choose kindness.
  • Don't use idioms and slang.  Many terms that sound innocent to you were created as an insult. 
  • Don't snap at the customer service people... you might need to ask them for a job some day.
  • Everyone should work in customer service early in their career. Some customers take out their frustrations with life on people they imagine "have to take it." Don't be that customer.  

Cultural Celebrations by Month

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