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BUS - COMMUNICATIONS OER Resources: Purpose, audience, tone

Alternative to Communication Skills in the Workplace. For links not having a creative common license, you may link to them as part of "Fair Use", but do not download and upload to your blackboard content. For Creative Common licenses use TASL

Business Communication for Success (http://open.lib.umn.edu/)

Chapter 1: Effective Business Communication
1.1 Why Is It Important to Communicate Well?
1.2 What Is Communication?
1.3 Communication in Context
1.4 Your Responsibilities as a Communicator
1.5 Additional Resources
Chapter 2: Delivering Your Message
2.1 What Is Language?
2.2 Messages
2.3 Principles of Verbal Communication
2.4 Language Can be an Obstacle to Communication
2.5 Emphasis Strategies
2.6 Improving Verbal Communication
2.7 Additional Resources
Chapter 3: Understanding Your Audience
3.1 Self-Understanding Is Fundamental to Communication
3.2 Perception
3.3 Differences in Perception
3.4 Getting to Know Your Audience
3.5 Listening and Reading for Understanding
3.6 Additional Resources

TECHNICAL WRITING (openoregon)

TECHNICAL WRITING (openoregon)
2. Audience Analysis
2.1 Types of audiences
2.2 Audience analysis
2.3 Adapting your writing to meet your audience’s needs
11. Basic Design and Readability in Publications
11.1 On Style Conventions
11.2 Concept 1: Know Your Audience
11.3 Concept 2: Know your Purpose

Films on Demand Educational Videos (FVTC Access Only)

Pitching and Influencing: Cutting Edge Communication Comedy Series Full Video (09:55) Be Clear and Confident 02:31 Impress with Knowledge 01:28 Make it Memorable 02:36 Engage and Inspire 02:07 Pitch and Influence 00:47 Credits: Pitching and Influencing: Cutting Edge Communication Comedy Series 00:09

Wisc-Online Learning Objects

Supplementary Resources

C's of Communication Include: Clear, Concise, Complete, Courteous

The 7 Cs of Communication (mindtools.com)
Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous
Good Writing (The 5 C’s) [pdf]
Clear, Coherent, Consistent, Complete, Courteous.

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