K-12

ATTENTION! ATTENTION!!

Friendly MFA (Multi-Factor Authentication) reminder: As part of our ongoing efforts to protect data and privacy, second factor identity verification is required when signing into FVTC accounts. 

DID YOU KNOW….. Microsoft Authenticator allows you to generate a One Time Password (OTP) Code that does not require internet?

Have other questions or need additional assistance with Technical Support?

We’ve got you covered! Bookmark: https://kb.fvtc.edu/k12

Student Token Requests

To ensure fastest, accurate support, please follow these guidelines when requesting tokens:

🎯 What We Need:

• ✅ Student ID — No request can begin without it
• ✉️ If mailing tokens:
  • Full high school mailing address
  • Teacher name (C/O) for delivery

🕒 Processing Time:

• We’re staffed Monday–Friday, 7AM–4PM
• Requests sent after hours will be reviewed the next business day
• Example: A Friday 5PM request = Monday 7AM processing

⚙️ For Larger Requests:

• Expect longer lead times — each token is individually tested before deploying

✅ Action Required:

Before submitting, double-check:

• Student ID included
• Complete mailing info (if applicable)
• Understanding of processing timelines

Thanks for helping us support students quickly and effectively!