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Help and Resources

Frequency Asked Questions

What is Blackboard?

Blackboard is a learning management system that provides a platform for faculty to add and organize course resources for students to access online. All FVTC students do have a Blackboard account.

How do I access Blackboard?

The FVTC Blackboard can be accessed at https://blackboard.fvtc.edu/. 

While you can access Blackboard from the browser on your mobile device (phone or tablet), we do not recommend it. Some features of Blackboard will not work on a mobile device due to the device's limitations.

How do I access the courses that I am registered for?

Once you log into Blackboard, you will see your courses listed under the Course List module on the left hand side of the page.

Can I access Blackboard from any off-campus location (home or work)?

Yes. You can use Blackboard anywhere you have a computer with internet access.

How do I find out what my Student ID is or how do I change my password?

If you are a student at FVTC, you can get your Student ID by going to https://account.fvtc.edu/find

How do I change my password?

To change your password, please go to https://passwordreset.microsoftonline.com/

For "Email or Username", you will need to use your student ID + @fvtc.edu.

I am a current student at FVTC, but I cannot log in to Blackboard?

If you are unable to log in to the Blackboard system, it may be for one of the following common reasons:

  1. You have entered an incorrect Student ID
  2. Your password needs to be reset

Please refer to the questions above to resolve either of these issues.

If you are still unable to log in to Blackboard, please contact the FVTC Blackboard Support at online@fvtc.edu or (920) 735-4816.

What type of internet connection do I need to access Blackboard?

Blackboard can be accessed from any computer that is connected to the internet with access speeds of 56K or faster. Please bear in mind that slower Internet access speeds might hamper the downloading or uploading of files, especially during peak usage hours (this might become a major problem when taking timed online quizzes or tests via Blackboard). Slower speeds will also interfere with the smooth playing of audio and video files.

Will virus protection software or firewalls interfere with Blackboard?

Commonly used virus protection software products, like McAfee or Norton, should not interfere with accessing Blackboard.

If you access Blackboard at home and you use firewall protection, you might encounter occasional problems while using Blackboard. To resolve such problems, you will need to make changes to your firewall settings. If you experience similar problems at work, contact the technical help desk for assistance.

What software do I need on my computer to run Blackboard?

Other than a web browser, there isn't any software that you will need to access Blackboard. You may need specific software for your individual courses, but your institutor will let you know if there are any. 

Why can't I see all my courses that I am registered for?

Instructors make the course available for the term. In some cases, this can be up to a week prior to the start of the term and in other it can be just a few days. Please note that some Blackboard courses are not available until after the first class meeting of the semester.

Where can I download the Blackboard mobile app?

Disclaimer: Using the app is not the same as using a computer/laptop. This app is best for small tasks such as checking grade or replying to a discussion forum post. While you can do other things in the app, the user experience will not be as pleasant as using a computer.

Get App On Google Play
Get App On Apple Store