You must register separately for Prep Step and again with different email than for Learning Express Library ...Neither one is connected to Blackboard or FVTC Email...so changing those passwords do not affect the PrepStep or LEL logins.
Not registered for FVTC access to PrepStep yet?
If you have an active MyFVTC account, then:
After you are logged in...
... these jumpstart links will go directly to the section you want:
Fill out the form as directed.
What happened? You need to log in.
What happened? You tried to access a PrepStep item, but you are ALREADY logged into your Badgerlink (WI DPI-Public Library) Account.
Log out and then log back in with your MyFVTC email and your PrepStep password.
What happened? You have already used your MyFVTC email to register for the Public Library account. If your MyFVTC email is already registered with Learning Express for the WI DPI - Public Library product, you will need to EITHER delete the WI DPI - Public Library account OR use another email address to register for the FVTC PrepStep product.
The problem is that you cannot recover your Public Library account password after you lose access to your MyFVTC email account.
What happened? You tried to log into PrepStep with Badgelink (WI DPI-Public Library) Credentials.
Log in with your MyFVTC email and your PrepStep password.