WHAT: Students with a past-due financial obligation to FVTC will have a HOLD placed on their account prohibiting further activity (ie. enrollment, grades, diplomas, transcripts, etc). The hold will remain in effect until the financial obligation has been satisfied. Students can view their balance, verify the status of the hold and make a payment by accessing their online account. Students may appeal their financial obligation hold by sending a written appeal to the Student Financial Services Director. The Student Financial Services Director’s decision on appeals is final.
WHEN PLACED BY LIBRARY: When the Library System notes that an item is overdue by 3 weeks, the item is marked LOST and a HOLD is automatically placed on the student record.
RETURN OF ITEM ALLOWS LIBRARIAN TO RELEASE HOLD: The fine is an item replacement fee. When the item is returned in good condition, the fine is forgiven and the FIN hold bar is removed from the student record.
PAYMENT: If the student cannot return the item and wishes to make a payment:
Librarians email email@example.com with
Student will have to wait until it is posted on their MyFVTC account (24 hours)
Then they have 3 payment options:
REFUND: If the item is found and the student wants a refund, they should bring the item (in good condition) back to the Appleton FVTC Library Help Desk. We will notify firstname.lastname@example.org so they can reverse the charges.
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